At AssignmentHelp24.7, we guarantee top-notch quality service and academic assistance to our customers. We ensure that all our Products meet the quality we promise and the instructions you specify. Our online customer service is available round-the-clock to maintain an effective communication channel between the writers and customers. However, if we fail to satisfy the customer and fulfill the set guidelines in the Order form, we can be requested for refunds. We have devised a money Refund Policy, stating our terms and conditions. You are encouraged to read our Refund Policy thoroughly before making a claim.

1. Delivery of the Order after specified Deadline

   It is our utmost priority to ensure that we deliver all the final products within the specified deadline.

   In case we face issues with meeting the deadline, we will inform you about it before the submission date. We will provide you a genuine reason behind it. However, if it’s unjustifiable we can make a refund of the payment.

   If your deadline has already passed and the document is no longer of use, we will make a full refund* or provide store credits.

   In contrast, if you submit the assignment after the deadline and your marks have been deducted, only a certain percentage of the total amount will be refunded. However, we will need proof of marks deduction to refund the amount.

2. Poor Quality of the Paper

   We ensure to never compromise on the quality of our papers and its content. However, if it is not up to the mark, you can request us for revisions. If we correct all the mistakes, the refund cannot be claimed. It can be done only in the following circumstances:

   • If the paper is completely plagiarized and the claim is proven, we encourage our customers to give us a chance for revision. In case the deadline doesn’t permit revision, we will make a full refund* or give store credits.
   • In case the client is unsatisfied with the revisions made, we will evaluate the paper to identify a fair amount of refund. In case the paper is already submitted, it will not be possible for us to make a refund.
   • Although we always ensure to meet all the benchmarks of excellence, the customer can also request for a refund if the paper does not meet the quality expected. Our Quality Assurance Department will look into the request to decide the status of the request. However, we encourage our customers to utilize our unlimited Revision service until they are completely satisfied with the product.
   • In the orders where we offer drafts, the customers are liable to inform us about the standards of the paper. We will make refunds only if we fail to fix the informed problem in the final paper. In contrast, if the customer does not inform us about the issues with the draft before and only until refund, we will not be in a position to make any refund.
3. Cancellation of the order

   If you have already submitted an Order form and want to cancel it, you can do so within the next 24 hours of form submission. In case of order cancellation within the mentioned time frame, we can make refund* or provide store credits. You can also request for another category of paper, equal in worth to the cancelled order. Conversely, if the writer has started working on it, we will not be accepting any requests for order cancelation or refund. This is to compensate for the time and energy the writer has invested in the project.

4. Incorrect Processing of the Payment

   If you notice that you have been charged twice for the same order or there are additional costs, you are advised to reach out to our Customer Service Support immediately. To provide you a refund, we will need the proof of double receipts before doing so.

5. Failure to deliver the Product completely

   The likeliness of such a circumstance occurring is mere. However, if the product has not been delivered at all and the customer service is not responding for two whole business days, refund or store credit will be provided.

6. Student not getting a high grade

   At AssignmentHelp24.7, we work with the intention of increasing your grade and academic performance. Still, we cannot guarantee that each assignment we do, will be awarded the highest grade. We ensure to produce top-quality papers with perfect formatting, grammar, and punctuation, as well as academic relevance. However, your final grade of the term depends on your entire year’s performance, and it is solely not based on our papers. Similarly, it is highly unlikely that a student will fail because of our paper, as our writers work with their full potential and capabilities. In case such circumstances still arise, we will make a 50% refund. Provided that the request of the refund is made within three weeks of the product submission and the proof of failure is shown to us.

7. Method of claiming Refund

   In case any of the above-mentioned calamities occurs, you should contact our Customer Service staff immediately. We will look into the matter and take the measures accordingly. We strictly forbid our customers from engaging any third parties or individuals, like credit card provider or PayPal, in the refund procedure.

8. Request for Chargeback

   Any demand or appeal for chargeback is strictly forbidden at AssignmentHelp24.7. In case of a disagreement, the customers are encouraged to reach out to us. Our Customer Support Service will try to resolve the issue and find common ground. If we are still asked for chargeback, the customer will be marked fraudulent and barred from using our services. We also reserve the right to take any legal actions against individuals using our services for illegal purposes.

9. Refund Period and Proceeding

   Our company has a refund period, after which we do not accept any requests for a refund. It begins from the day of the order’s deadline until the next three weeks. After this time frame, no refund will be made. Any request during this period will require 48 hours to be analyzed and processed. As soon as the refund is approved, the payment will be made within the next 24 hours.